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CEB SUPER PASS 2024 | How To Buy & Redeem at Cebu Pacific

CEB SUPER PASS 2024 | How To Buy & Redeem at Cebu Pacific


The newest airline seat sale has taken a brand new type with Cebu Pacific Air’s CEB Tremendous Cross. It was once that you just’d have to know precisely when and the place you’ll fly earlier than burning the midnight oil to attend for a seat sale. Now, you simply e-book with no additional ideas on the place or while you’d go.

WHAT IS CEB SUPER PASS


So what precisely is Cebu Pacific’s Tremendous Cross? It’s a ₱99.00 base fare voucher you should buy solely throughout Cebu Pacific’s CEB Tremendous Cross sale which you’ll be able to then use to any native locations within the Philippines on any given day—minus a couple of blocked dates, normally holidays. It’s one way or the other just like the AirAsia ASEAN Cross, however with an extended length, extra versatile, easier, and on a neighborhood degree.

The one factor it’s essential enter is the primary and final title of the passenger who will intend to take the flight. You’ll be able to enter your title and anybody else’s title. And that’s it, you’re achieved. Observe that CEB Tremendous Passes are completely non-transferable.

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HOW TO BOOK A CEB SUPER PASS


Right here’s a step-by-step information on how one can buy a CEB Tremendous Cross.

 

1. Head over to www.cebupacificair.com

2. Register you probably have a Cebu Pacific account. That is non-obligatory, however this makes monitoring your CEB Tremendous Cross purchases simpler.

3. Scroll down till you see the CEB Tremendous Cross button. Click on on it and you’ll be redirected to the CEB Tremendous Cross Web page.

step by step guide on how to purchase a CEB Super Pass

4. Click on on BUY CEB SUPER PASS button and point out what number of passes you need to get, most is ten vouchers however you should purchase once more.

5. Enter the first title and final title of the passenger who will take the flight. You too can enter the names of family and friends who desires to purchase the go. Observe, that the go is non-transferable.

Be sure that the names you entered are freed from errors, because it can’t be modified afterwards (there’s a repair for minor errors—see right here: misspelled names). For these with title suffixes like Jr. or Sr., be sure to enter this on the First Title area.

6. Enter your fee particulars (bank card, debit card, Paypal, Alipay, or journey fund), then click on Pay.

CEB Super Pass Voucher Confirmation Page

7. You’ll then be redirected to a voucher affirmation web page in case your try is profitable and your CEB Tremendous Cross and receipt shall be despatched by way of e-mail.

Can Foreigners Purchase A CEB Tremendous Cross

Sure, international nationals can purchase and use CEB Tremendous Cross vouchers. That is significantly helpful for international backpackers who need to discover completely different elements of the Philippines with out being locked on actual flight dates.

That is additionally useful you probably have international pals or family who want to go to elements of the nation. They’ll both purchase it themselves, or, you should purchase it for them. Simply make sure to have their names and birthdays readily available, as you’d be needing these particulars when shopping for and redeeming.

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HOW TO REDEEM A CEB SUPER PASS


And right here’s how one can really use your CEB Tremendous Cross to get a ticket.

Observe that you could solely redeem your voucher 30 to 7 days earlier than your meant flight date. There’s a restrict to the variety of visitors who can redeem a go per specific flight—generally, simply two or 5 slots—and there are days when there aren’t any CEB Tremendous Cross obtainable for redemption in any respect, so e-book early. Observe that the flights refreshes each day each 8:00AM, and never 12:00MN. For those who’re travelling with an enormous group, you may be pressured to take completely different flights to accommodate everybody in your group.

One other factor to notice—because you in all probability would need spherical journey tickets to your travels, make it possible for your return date is 30 days or much less away out of your redemption date, else, no obtainable CEB Tremendous Cross flights shall be obtainable to your deliberate return date.

Or in the event you actually need to be the primary to get the CEB Tremendous Cross flights, you’ll be able to e-book your departure date first (30 days earlier than the flight), look forward to a couple of days, then e-book your return date. The chance right here is that you just may not get your required flight again regardless that you’ve already booked your departure date.

Right here’s a step-by-step information in redeeming a CEB Tremendous Cross voucher.

 

1. Head over to www.cebupacificair.com

2. Scroll down till you see the CEB Tremendous Cross button. Click on on it and register to your Cebu Pacific Air account. For those who don’t have a Cebu Pacific account or in the event you didn’t register to your account earlier than reserving your CEB Tremendous Cross, enter the reserving reference quantity and surname of the passenger. You’ll then be redirected to the CEB Tremendous Cross Web page.

How To Redeem CEB Super Pass

3. Click on on REDEEM CEB SUPER PASS button, then put a tick mark on the visitor who will take the flight. Tick two in the event you plan to redeem a round-trip flight. You too can select a number of visitors if all of them are planning to take the flight collectively. Click on the CONTINUE button and you’ll be redirected to the Search Flight web page.

4. Enter your meant vacation spot and date, then choose flights which can be marked with CEB Tremendous Cross.

5. Fill out your particulars and buy add-ons in the event you want them.

6. Pay for the remaining dues—roughly about P1,000.00 (these are normally admin charges, terminal charges, gas surcharges, and so on). These differ per flight vacation spot.

7. As soon as profitable, you’ll be supplied with a reserving reference quantity to your flight.

WHEN IS THE NEXT CEB SUPER PASS SEAT SALE?


For the previous years, Cebu Pacific Air launched CEB Tremendous Cross seat gross sales solely every year.

In 2021 the primary CEB Tremendous Cross was on sale on Might 5 as a part of Cebu Pacific Air’s twenty fifth anniversary sale. In 2022, in the course of the 10.10 sale on October 10. And in 2023, throughout Cebu Pacific Air’s final day of their anniversary month on March 31.

This 2024, as Cebu Pacific held one other month-long anniversary celebration of seat gross sales this March, individuals assume that they’d be having one other CEB Tremendous Cross sale. Anticipation was heightened as a silhouette of the CEB Tremendous Cross icon was included on their teaser poster. Nevertheless, a lot to the disappoint of CebPac frequent fliers, the sale didn’t occur. However in the event you have a look at the previous gross sales, each has a very completely different date. So, preserve watch, there’s nonetheless an enormous likelihood of a CEB Tremendous Cross sale taking place this 2024.

Is There A CEB Tremendous Cross Pre-sale?

There’s a social media publish from a journey company that has gone round Fb claiming they’re pre-selling or have “pre-sale” Ceb Tremendous Cross vouchers.

On a Fb publish posted by Cebu Pacific Air, they made it clear that this isn’t approved by Cebu Pacific and that there’s no such factor as a CEB Tremendous Cross pre-selling. The airline has additionally terminated the journey company’s CEB person account.

CEB SUPER PASS PROBLEMS & SOLUTIONS / FAQ


What To Do If Your CEB Tremendous Cross Is On Maintain

CEB Super Pass Voucher On Hold

You’ve got entered the CEB Tremendous Cross web site, entered the visitor names, paid efficiently, however obtained a Voucher On Maintain message after fee. Did your fee undergo? Or do it’s essential rebook once more?

In accordance with Cebu Pacific’s publish on their Fb web page dated March 31, 2023, your reserving efficiently went via. “Company with vouchers on maintain shall be despatched their affirmation emails inside the subsequent 24 hours. We hope to your endurance and understanding, and relaxation assured our groups are working onerous to resolve buyer issues.”

There isn’t a have to rebook, it is going to solely trigger double reserving. You probably have, nonetheless, rebooked once more, contact Cebu Pacific to reverse the costs.

Misspelled Reserving Title In CEB Tremendous Cross

It occurs that generally you misspell the title of the visitor when reserving a CEB Tremendous Cross. Properly, what occurs in the event you do? Are you able to really right it? The brief reply isn’t any, however there’s really a approach to right it.

To do that, you would wish to redeem your CEB Tremendous Cross earlier than with the ability to change your misspelled title. After redeeming it and truly getting a flight reserving, contact Cebu Pacific Air and ask them to right the minor spelling mistake in your title. If it’s simply a few letters, they may right the title.

Forgot To Add Second Title In CEB Tremendous Cross

For these with second names and also you occur to overlook so as to add it to your CEB Tremendous Cross reserving, there are a few issues to notice.

Do you’ve legitimate IDs that use solely your first title? For those who do, then there’s no drawback. Use that specific ID when boarding the flight.

For those who don’t have a legitimate ID with simply your first title, then that will be an issue. For my part, it might be fairly onerous to ask Cebu Pacific to right your mistake, even utilizing the strategy I outlined on correcting misspelled reserving title. The one factor you are able to do is take your likelihood in boarding your flight utilizing the ID along with your two first names and hope they permit it.

Unable To Redeem CEB Tremendous Cross For A number of Passengers

CEB Super Pass Multiple Redemption Error

You booked all your mates a CEB Tremendous Cross so you’ll be able to all journey collectively, however while you tried to do a number of redemptions, the tick packing containers are grayed out and also you’re unable to redeem the passes on the identical time.

This occurs when the particular person you’re attempting to redeem a go with has a completely different affirmation quantity from the opposite passengers. Since you’ll be able to solely e-book ten CEB Tremendous Cross at a time, the subsequent batch you e-book can have a unique affirmation quantity from the primary batch.

To maintain this from taking place, be sure to e-book as a lot of your companions as you may on a single batch of CEB Tremendous Cross, that method, you’ll all have the identical affirmation quantity.

For instance, in the event you’re six within the group, e-book six CEB Tremendous Cross first with no double names—don’t max out the ten passes but—that method all of your outgoing flights may be redeemed on the identical time. After efficiently reserving this, purchase one other six CEB Tremendous Cross to your return flight redemptions.

Unable To Redeem CEB Tremendous Cross For A Youngster Passenger

You’re receiving a CEB Tremendous Cross error: Youngsters beneath 7 years outdated can not journey alone. Please create one other reserving with an accompanying grownup.

The rationale for that is that you just booked a separate CEB Tremendous Cross for you and your little one which resulted in two completely different affirmation numbers. To keep away from this situation, be certain that you e-book your passes for you and your little one on a single CEB Tremendous Cross session. Don’t e-book your little one on a separate one with no grownup companion.

However what you probably have already achieved so?

To resolve this, change the birthyear to your little one to an grownup on the CEB Tremendous Cross redemption web page, then after getting obtained your reserving reference quantity, contact Cebu Pacific to request a change in beginning 12 months to your little one.

What Occurs If You Redeemed A Improper Vacation spot Utilizing CEB Tremendous Cross

CEB Super Pass Redeemed Wrong Destination

It occurs, you had been planning to go to Siargao, however you redeemed your CEB Tremendous Cross on a fallacious vacation spot, like maybe Surigao. What do you do then?

This really occurred to us. As an alternative of Siargao, we by chance booked Surigao. We contacted the Cebu Pacific assist line on Fb, they usually mentioned the one factor they will do about it’s cancel the reserving and convert it to journey fund—each the quantity I used to purchase the CEB Tremendous Cross and the quantity I paid in redeeming the flight. After a few days, the journey fund has been credited to my account.

This, nonetheless, isn’t all the time an possibility. As I’ve one other case the place they didn’t enable me to transform the flight to a journey fund. So, I suppose this may rely on the agent who can be dealing with your case. It’s nonetheless value a shot to attempt although.

Another choice is rebooking your CEB Tremendous Cross. As soon as it has been redeemed on a fallacious flight, you’ll be able to rebook it to the right flight. Nevertheless, you would wish to pay the fare distinction.


Cebu Pacific Air has lengthy since eliminated their phone hotline and have additionally closed their bodily ticketing places of work in Metro Manila. So, you probably have points along with your flights, bookings, or CEB Tremendous Passes, you’ll be able to now not name them to have it fastened or go to their satellite tv for pc reserving places of work. There are, however, 4 methods to contact Cebu Pacific Air ought to the necessity arises.

The primary one is by way of their cebcares@cebupacificair.com e-mail. That is the slowest, however best approach to contact them.

The second is by messaging them on their Fb Web page. Observe that you’re going to get a bot that may reply to your questions, so it’s essential sort, “Want Extra Assist”. The bot will then give approach to a Reside Agent. Ready would possibly take some time, particularly throughout peak hours. Attempt to message throughout early mornings or late evenings.

The third approach to contact Cebu Pacific is through Twitter @cebupacificair. They do reply to tags, however I’m not 100% certain that they do.

And the final approach to get in contact with Cebu Pacific is by going to their one and solely bodily workplace in Metro Manila, which is situated on the degree 3 of NAIA Terminal 3 Airport in Pasay Metropolis. They’re open each day from 8:00AM to five:00PM, however make sure to get there early, as they impose a reduce=off by 4:00PM as a result of excessive quantity of shoppers.