HomeCruiseCarnival Cruise Line Addresses Two Sides of Mobility Scooter...

Carnival Cruise Line Addresses Two Sides of Mobility Scooter Problem


Carnival Cruise Line has commented on two sides of what’s changing into the contentious subject of mobility scooters onboard their ships. In each instances, the solutions will not be essentially what the preliminary commenters could have wished.

The cruise line’s official Model Ambassador, John Heald, addressed mobility scooters in his most up-to-date livestream video on his Fb web page, a weekly characteristic he presents to reply questions and share cruise information. Two completely different considerations had been mentioned – elevators and the sheer variety of mobility scooters onboard.

The primary visitor expressed concern over elevator etiquette, which entails mobility scooters and wheelchairs.

Mobility ScootersMobility Scooters
Mobility Scooters (Photograph Credit score: Roy Hinchliffe)

“Why on the brand new ships, can they not put a wheelchair/mobility scooter/and many others. elevator just for these folks on mobility scooters or in wheelchairs?” the visitor requested. “Individuals don’t routinely allow us to in, they usually leap on leaving no room for these on mobility scooters or who’ve strolling challenges [or are in] wheelchairs. That is actually essential.”

The commenter doesn’t make clear whether or not they’re referring to company who could have already been ready for an elevator earlier than an individual with a mobility scooter arrived, or in the event that they imply company who may lower in entrance of a mobility scooter to get on an elevator extra shortly.

Heald responds, noting that the majority cruisers who see somebody in a mobility scooter or wheelchair ready for an elevator will maintain the door and allow them to in with out issue, although it’s true that not all company could accomplish that.

To reserve an elevator for mobility gadgets, it could be essential to station a crew member on every ground and at every elevator financial institution to make sure all company complied with the coverage.

“We simply don’t have the manpower to take 20 crew members to do this as a result of not everyone would adhere to it if we had a giant signal,” Heald defined. “We’d need to have any person there to handle it.”

It is very important notice that utilizing a mobility scooter or wheelchair doesn’t give company precedence entry to each elevator, and all vacationers – whether or not they have a scooter, wheelchair, stroller, and many others. – ought to wait their flip appropriately.

Are Scooters Medically Vital?

The second concern Heald addressed is the sheer variety of mobility scooters seen on some Carnival cruises.

“I do know I’m going to get lots of crap for this, however I’ve to say it. The quantity of mobility scooters in your ships is ridiculously gross,” the visitor defined, noting that they’ve been on 4 Carnival cruises to date this yr. “[On] no different cruise line do I see the quantity of scooters. Do different cruise strains ask for medical proof earlier than they’re allowed on with a mobility scooter?”

This commenter famous that they’ve witnessed completely different company park mobility scooters exterior eating rooms and eating places, then stroll to their tables.

“Carnival is empowering and enabling extra folks to be lazy and it’s plain improper,” the visitor stated. “These will not be meant for folks to bypass strolling the ship. They’re meant for individuals who can’t bodily stroll. Why doesn’t Carnival do one thing to cease this?”

Carnival Cruise Ship ScooterCarnival Cruise Ship Scooter
Carnival Cruise Ship Scooter (Photograph Credit score: Rosemarie Mosteller)

Heald states unequivocally that Carnival Cruise Line is not going to be asking for verification or medical documentation about mobility scooter or wheelchair use.

“There may be nothing that claims you must inform us,” Heald confirmed.

It needs to be famous that the cruise line could not even have the ability to ask for such documentation, which could possibly be a violation of medical privateness legal guidelines. Heald does say that there could also be a number of company who solely use a scooter or wheelchair for comfort relatively than medical or bodily wants.

“I want to suppose that 99% of the folks you will notice on our ships on a mobility scooter want it as a result of they want it,” he stated.

Learn Additionally: Carnival Cruise Line Notifies Friends of Mobility Scooter Coverage

It needs to be famous that not all mobility points are constant. A visitor who should use a scooter someday could also be feeling nicely sufficient the following day to not want such help. Moreover, some vacationers may have scooters for longer distances, equivalent to going from one finish of the ship to the opposite, however can simply handle strolling a shorter distance, equivalent to to their desk within the eating room or to a seat for a present.

Heald does reiterate Carnival Cruise Line’s coverage that scooters can’t be parked in corridors and should have the ability to match safely into staterooms, which the cruise line has been imposing rather more in current months.

What are your experiences with mobility scooters and wheelchairs onboard Carnival ships? Share your ideas on the Cruise Hive boards!