Royal Caribbean’s Spectrum of the Seas is caught in Yokohama, Japan after encountering technical points – supposedly with its propulsion system.
Due to this, the ship’s present voyage will probably be delayed returning to Shanghai, China and the next voyage is cancelled.
In keeping with Reddit person @SkylightJewel on the r/royalcaribbean thread, Spectrum of the Seas has confronted ‘technical points’ throughout its 7-night crusing from China to Japan. The presumed propulsion situation has delayed the ship’s return to Shanghai, China by two days from November 7, 2024 to November 9, 2024.
“I’m presently onboard Royal Caribbean’s Spectrum of the Seas Japan cruise from Shanghai (Baoshan) China [2nd Nov 2024 – 9th Nov 2024],” writes the cruiser.
“On the time of posting, the captain simply introduced the ship (Spectrum Of The Seas) is presently having a ‘technical situation’ and we’re caught within the Yokohama port unable to depart till the elements to repair the ship are available.”
In an replace to the submit, the Reddit person defined how the captain later introduced the ship was experiencing a “technical fault” that will outcome within the ship staying in Yokohama, Japan till the difficulty could possibly be resolved.
Spectrum of the Seas launched into a 7-night round-trip itinerary from Shanghai to Japan, initially scheduled to return on November 9, 2024. The itinerary featured port stops all through Japan, together with Kobe, Osaka and Yokohama (Tokyo). The unique crusing was meant to return on November 9, 2024 to Shanghai, China earlier than crusing on a 4-night itinerary to Japan.
The Reddit person continued, “Captain introduced that the estimated arrival time again to Shanghai (Baoshan) has been delayed to eleventh November 2024. It appears like whoever has booked their cruise on ninth Nov 2024 (4 Evening Nagasaki Japan Cruise from Shanghai, China) will probably be cancelled.”
As of November 6, 2024 at 8:25 PM CST, CruiseMapper exhibits Spectrum of the Seas presently docked in Yokohama, Japan. Royal Caribbean has not confirmed precisely what the “technical concern” is, or what has precipitated the difficulty. Nonetheless, the Reddit person alleges that Spectrum of the Seas is having a propulsion situation, which has impacted different Royal Caribbean ships just lately as properly.
Spectrum of the Seas is a more moderen ship in Royal Caribbean’s fleet, launching as the primary Quantum Extremely Class cruise ship. Spectrum of the Seas was constructed for – and solely sails to – the Asian market. The ship is taken into account the most important, latest and most revolutionary ship to sail in Asia, holding practically 4,900 passengers as most capability and measuring 168,666 gross tons.
Compensation
In keeping with a Fb submit shared by Cruise The World, visitors booked on the November 9, 2024 crusing onboard Spectrum of the Seas have been notified of the cruise cancellation.
Within the e mail despatched to visitors, Royal Caribbean states, “Sadly, on account of a technical concern on our present crusing, we will probably be delaying our return to Shanghai (Baoshan), China. Because of this, we might want to cancel our crusing collectively. We all know how a lot effort and time go into planning your cruise, and we’re really sorry for this disappointing information”
For compensation, visitors will obtain a 100% refund on their cruise, together with taxes and costs, inside 14 enterprise days. All pre-paid packages and gratuities, facilities and shore excursions will probably be refunded as properly to impacted visitors. Additional, Royal Caribbean states that any flights bought by Royal Caribbean are eligible for a full refund, together with any pre-purchased Royal Caribbean Journey Safety plans too.
As well as, visitors on the cancelled crusing will obtain a 50% Future Cruise Credit score as a gesture of goodwill from Royal Caribbean. The credit score can be utilized on future sailings inside one subsequent 12 months for impacted itinerary.
Royal Caribbean has additionally offered compensation for airfare modifications and cancellations because of the propulsion situation. Those that booked flights instantly by Royal Caribbean will obtain an automated refund whereas different visitors will probably be compensated for any change charges incurred by the cancellation.
Furthermore. visitors will obtain $200 USD per individual for home journey modifications whereas these with worldwide flights will obtain $400 USD per individual. In keeping with the cruise line, these passengers are instructed to ship receipts to [email protected] for evaluate and reimbursement.
Royal Caribbean’s current propulsion points
Though upkeep points and cancelled cruises are uncommon, they aren’t unparalleled. In reality, Spectrum of the Seas isn’t the primary Royal Caribbean ship this 12 months to expertise technical points. Royal Caribbean has skilled a couple of technical points throughout its fleet throughout the final 12 months.
Simply two weeks in the past, Royal Caribbean’s Brilliance of the Seas was caught in Mexico on account of a technical situation with the ship’s propulsion system. This resulted in a delayed return for the ship, inflicting additional delays for the next crusing. Brilliance of the Seas is an older ship, launching in 2002.
Brilliance of the Seas had propulsion points earlier this 12 months, too. Throughout her time in Australia and the South Pacific this winter, the ship needed to alter and cancel itineraries unexpectedly. Throughout an 11-night itinerary to the South Pacific, Brilliance of the Seas returned to Sydney, Australia 4 days forward of schedule for technical repairs.
This precipitated the ship to cancel its ports of name in Thriller Island, Port Vila, and Luganville. The shortened itinerary with restricted port stops was an enormous disappointment for visitors onboard. The next 5-night cruise was additionally cancelled on account of ongoing propulsion points and delayed upkeep.
Earlier this 12 months, one other Radiance Class ship had sudden upkeep points with its propulsion system. Radiance of the Seas encountered a propulsion situation in April 2024 that precipitated a last-minute cancellation for one Alaskan itinerary. The ship had beforehand skilled propulsion points in late 2023 as properly, which resulted in two cancelled Alaskan itineraries final 12 months.
Lastly, Royal Caribbean’s latest and largest vessel, Icon of the Seas, cancelled a 7-night itinerary in September 2024 due to technical points. Though the cruise line didn’t specify the precise situation, many presumed the ship was additionally experiencing propulsion points. Cruises resumed when Icon of the Seas was repaired efficiently.