One of many high perks of reserving a collection on a cruise ship is entry to the concierge, however what are you able to anticipate from them?
The suite concierge serves as visitor companies, buyer advocate, and drawback solver rolled into one.
Each Royal Caribbean ship has a subset of advantages reserved completely for passengers which are booked in a collection, together with reserved pool seating, a personal lounge, and added companies.
A part of the justification for the upper price ticket a collection comes with is the comfort issue that will get added in, and the suite concierge is a significant part of that.
So long as you are in a full suite (Grand Suite or larger class cabins), you then get to reap the benefits of the concierge companies. On the most important Royal Caribbean ships, there are literally two concierges onboard to assist break up the work load.
When you’re booked in a collection, here is what you’ll be able to anticipate from the concierge onboard and even earlier than the cruise.
What can the suite concierge do for you?
The suite concierge is at all times positioned within the suite lounge, the place they work through the day and early night to help friends. They’re there to make your cruise higher in any manner they probably can.
Just a few days earlier than your cruise begins (normally 4 to 7 days earlier than embarkation), you’ll be able to anticipate an e mail from the concierge introducing themselves to you, and outlining the advantages they’ll present.
This e mail is an effective primer for expectations, and the best way to simply reap the benefits of your suite advantages.
Earlier than the cruise begins, the concierge can help you with making specialty eating reservations, present reservations, or clarifying any questions you may need.
Tip: When you bought a specialty eating package deal, you must e mail the concierge with an inventory of eating places and instances to ebook to save lots of you the time of creating the reservations as soon as onboard.
Talking of eating, you’ll be able to ask to the concierge to make a Coastal Kitchen reservation too.
Whereas the concierge can ebook present instances for you, I might advise you to ebook present reservations as quickly as they turn out to be obtainable to ebook 30 days earlier than the cruise sails, as a result of present tickets normally promote out rapidly.
Another widespread requests to make of the concierge embody:
- Notice dietary restrictions on the eating profile
- Request a Fundamental Eating Room desk for simply our household, not a shared desk
- Ask to have beds separated within the suite
- Request corkscrew in cabin for wine
- Request further hangers
- Request extension wire and distilled water for CPAP machine
The concierge may ebook shore excursions or household picture reservations.
You must get an e mail again confirming any requests you made, or advising you of different choices if they can not help.
Onboard the ship
While you board your ship, you’ll be able to go as much as the suite lounge to fulfill the concierge. It is a good concept to not solely put a face to the title, however affirm any of the requests you made pre-cruise or get clarification on any questions.
Throughout your crusing, the concierge is there to make your cruise higher.
There are posted hours the concierge is accessible at their desk. You’ll be able to both go to them in particular person or give them a name. You must go to them for any points you could have that you just may in any other case go to Visitor Providers for.
Along with drawback fixing, the suite concierge can be a pleasant face. They are going to recurrently strike up conversations with suite friends within the lounge, and love attending to know their friends.
In the course of the night cocktail hours, the concierge acts as a type of emcee, serving to individuals discover seats, directing waiters to get drink orders, and make sure the hors d’oeuvres are replenished recurrently.
Whereas they’ll generally be busy with their clerical duties, they make an effort to get to know their friends.
Escort off the ship
Maybe my favourite suite concierge profit is their help getting off the cruise ship on the ultimate morning.
There may be very lengthy strains disembarking the ship on the ultimate morning, however the suite concierge will likely be pleased to get you thru the strains.
Previous to the tip of the cruise, you’ll be able to prepare to fulfill the concierge at a delegated location and they’re going to stroll your loved ones off the ship. This implies they may reduce the road and bypass most, if not all, of it.
It is a large time saver, in addition to sanity saver. After I cruise with children, it is such a aid to not have to face in line.
Is it value it to pay for concierge entry?
The one solution to get entry to the a cruise concierge is to pay extra for a collection (or turn out to be a Pinnacle Membership member, however probably not sensible for many readers), and that’s all however definitely a better value than a decrease class room.
Other than the inherit advantages of reserving a collection, the suite concierge entry is a stunning contact, however I might hesitate to go so far as to say it is value it each time.
Getting access to the cruise concierge is extra akin to the “icing on high” of getting suite entry. You must ebook a collection since you worth the additional area the room gives, bonus Crown and Anchor factors, and the extras cruise friends get included with their fare.
How useful the concierge is is dependent upon you and the way a lot interplay you could have with them. When you’re going to spend so much of time within the suite lounge and make many requests of the concierge, they’re completely value it. However each cruiser handles the entry in a different way.
On shorter cruises, the worth is probably going much less since there’s much less time to reap the benefits of their companies.
I’ve at all times loved the help offered by the concierge, and I am grateful for even the smallest of help. The escort off the ship on the finish of the cruise might be the only greatest service they offered and it made a giant distinction when my children have been youthful.
So must you ebook a collection only for the concierge? Most likely not, however I feel you will benefit from the worth they add to your cruise. Simply bear in mind to reap the benefits of what they provide.